Terms & Conditions

 

Last updated: January 2025

Introduction

These terms govern your use of beunspun.co.uk and any purchases you make from us. By using our website or buying our products, you agree to these terms.

Company Details:

  • Trading Name: Unspun
  • Registered Company: Outlandia Ltd
  • Company Number: 14147396
  • VAT Number: 416941195
  • Address: 17-19 Leek Road, Cheadle, Staffordshire, ST10 1JE
  • Email: hello@beunspun.co.uk
  • Phone: 07883385325

Age Requirement

You must be 18 or over to use this website and purchase our products. CBD products are age-restricted by law.

Your Orders

Placing Orders

  • All orders are subject to acceptance by us
  • We can refuse orders for any reason
  • Order confirmation email doesn't mean order acceptance
  • We may cancel orders if products are unavailable or pricing errors occur

Pricing

  • Prices may change without notice
  • We try to ensure accurate pricing but errors can occur
  • If we discover an error, we'll contact you and you can confirm or cancel

Payment

  • Payment processed securely through Viva Payments
  • Payment taken when order is placed
  • All prices in GBP include VAT where applicable

Delivery

  • UK delivery only via Royal Mail Tracked 48
  • Orders placed by 3:45pm Monday-Friday dispatched same day
  • Orders after 3:45pm or weekends dispatched next working day
  • Delivery usually within 2-3 working days
  • Risk passes to you once delivered

Product Information

  • We try to show accurate product colors and descriptions
  • Actual products may vary slightly from images
  • Product availability subject to stock levels
  • We can limit quantities per customer
  • CBD Notice: CBD is a food supplement and should be taken as part of a varied diet and healthy lifestyle. CBD is not intended as a medicine.

Returns and Refunds

We offer a 30-day satisfaction guarantee. See our full Refund Policy for details.

Key points:

  • 30 days to return for any reason
  • Full refund if unsatisfied
  • Products must be returned in original condition

Your Responsibilities

You must not:

  • Use the website for illegal purposes
  • Attempt to harm the website or other users
  • Copy our content without permission
  • Provide false information
  • Resell products without our agreement

Our Rights

We may:

  • Change or suspend the website at any time
  • Update these terms (check periodically for changes)
  • Cancel orders if we suspect fraud
  • Refuse service to anyone

Intellectual Property

All content on this website (images, text, logos) belongs to us or our suppliers. You cannot use it without permission.

Limitation of Liability

To the maximum extent permitted by law:

  • We're not liable for indirect or consequential losses
  • Our total liability is limited to the order value
  • We don't guarantee uninterrupted website access
  • Products are sold "as is"

Nothing in these terms excludes liability for:

  • Death or personal injury from our negligence
  • Fraud
  • Any liability that can't be excluded by UK law

Privacy

Your personal information is handled according to our Privacy Policy.

Third-Party Links

We're not responsible for content on external websites we link to.

Contact Us

For questions about these terms or your order:

Email: hello@beunspun.co.uk Phone: 07883385325

Governing Law

These terms are governed by UK law. Disputes will be resolved in UK courts.

Consumer Rights

Your 30-day guarantee exceeds standard UK consumer rights. These terms don't affect your statutory rights under UK law, including:

  • Rights under the Consumer Rights Act 2015
  • Right to goods of satisfactory quality
  • Additional protections for faulty goods

Entire Agreement

These terms (plus our Privacy Policy and Refund Policy) are the complete agreement between us.